This framework allows for you to create and establish conversational AI agents within the monday.com platform. These agents can be launched inside or out of monday.com — however the agent's backend is right inside of the platform you know and love.
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Face to Face
Rather than us trying to explain the following framework through a typical webpage, we want to show the impact of this agent in a real application. Interact face to face with our agent — no data storage, no further follow-up, just the real tool right here.
The Conversational AI Framework supports multiple agent types, allowing any of your ideas to truly come alive — for either your clients or your employees. These are the types currently supported using monday.com.
Information Intake
Craft agents that take information from clients or employees in a seamless way. Use the monday.com template to lay out exactly what is required, what is nice to have, and what is simply additional. Your agent then launches and gathers it from whatever user group you are targeting.
User Certifications
Certify employees against your own training material. In monday.com your team creates the rubrics and scoring parameters for the certification, and once the grading material is defined the framework offers mock environments your agent can simulate — immersive testing for any role.
Interactive Journeys
The most important piece of any journey is the user's experience. Take prospects or employees on a journey that is new for every single user, so they are always told your story their way. Deliver interactive presentations, training, or onboarding experiences to any form of user.
What is possible? More than we know.
If you are interested in exploring next steps with one of the three types of conversational AI agents, or in exploring an idea of your own using this cutting-edge technology, then book a demo with our team. This demo will include a hands-on show and tell of the framework itself, as well as time to explore any ideas you may have.